TERMS AND CONDITIONS POLICY

Terms of Service

Evenflow Heating and Air, LLC

Effective Date:

5/5/2025

SMS Messaging Terms & Compliance

Program Description:

This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with

Evenflow Heating and Air, LLC

through our website or via scheduling forms and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

Cancellation Instructions:

You can cancel the SMS service at any time by replying "STOP" to the number that sent you the messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages unless you opt in again.

Support Information:

If you experience issues with the messaging program, reply "HELP" for assistance, or contact us directly at

[email protected]

or call

(770) 298-3194

during business hours.

Carrier Liability:

Carriers are not liable for delayed or undelivered messages.

Message & Data Rates:

Message and data rates may apply. Message frequency will depend on your interaction with our business. For questions about your text or data plan, contact your wireless provider.

Supported Carriers:

Our SMS program is supported by all major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

Age Restriction:

You must be 18 years or older to participate in our SMS program.

Please refer to our

for how we handle your personal data.

General Terms

This website (the "Site") is owned and operated by

Evenflow Heating and Air, LLC

("COMPANY," "we," or "us"). By using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific services or features of the Site.

Accessing the Site in any manner, whether automated or manual, constitutes use of the Site and your agreement to these Terms.

We reserve the right to change these Terms at any time. The updated version will be posted on the Site with the new effective date. Continued use of the Site after such changes constitutes your acceptance.

Intellectual Property Rights

Our Limited License to You

All content on this Site—including text, graphics, logos, images, and software—is the property of

Evenflow Heating and Air, LLC

or its licensors and is protected by intellectual property laws. You may use content for your personal, non-commercial purposes only.

You may not reproduce, distribute, modify, transmit, reuse, or otherwise exploit any part of the Site without express written consent.

Your License to Us

By submitting any content (such as reviews, testimonials, or comments), you confirm that you own or have the right to share it, and you grant us a worldwide, royalty-free license to use, publish, and display it in any format.

Disclaimers

We may link to third-party websites for your convenience, but we are not responsible for their content or services. Use those sites at your own risk.

All services and content provided on this Site are “as is” with no warranties of any kind. We disclaim all implied warranties, including fitness for a particular purpose and merchantability.

You agree to indemnify and hold harmless

Evenflow Heating and Air, LLC

, its staff, and affiliates from any claims arising from your use of the Site or violation of these Terms.

Online Transactions

We may offer services or accept payment through the Site. If we use third-party payment platforms or scheduling tools, your transaction is subject to their terms and privacy policies.

We are not liable for any issues resulting from third-party systems.

Account & Security

If you register for services through our Site, you are responsible for maintaining the confidentiality of your login details and all activity under your account.

Notify us immediately at

[email protected]

if you suspect unauthorized use.

Termination

We may suspend or terminate your access to the Site at any time if we believe you have violated these Terms or applicable laws. Upon termination, you must stop all use of the Site and delete any content obtained from it.

Governing Law

These Terms are governed by the laws of the State of Georgia. Any disputes arising out of your use of the Site or our services will be resolved in the state or federal courts located in Georgia.

Changes to Terms

We may update these Terms from time to time. You are encouraged to review this page regularly. Continued use of our Site constitutes acceptance of any changes.